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Electronic Resources Troubleshooting

This guide includes fixes for issues using SJSU King Library online resources

Firefox

  1. In the Menu bar at the top of the screen, click Firefox > Preferences.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data
  4. Close the Settings page. Any changes you've made will automatically be saved.
  5. Close your browser.
  6. You may also need to restart your device.

Clear data

See Firefox Support page for more information.