How does 3D printing work?
Check out this article written by Drew Prindle!
Do I need special software to do use the 3D printers?
For us to open up your CAD on our printer software you will need to submit an .STL file extension.
How do I know if I have prepared my model correctly for printing?
A Material Library staff member will check all submitted parts for errors before we send them to print.
Do I need an appointment to 3D print?
Yes, you must schedule an appointment. For instructions on how to make an appointment check out our homepage.
What happens after I submit my file(s)?
Once we receive your 3D print request our consultants will review and send your request to print. When your print is complete you will receive an email confirmation with approximate time and dates for pickup.
Who can use the printers?
Only SJSU students, staff, and faculty members.
I submitted my part but now I made changes to it. Is it too late to change my model?
If you made changes to your print request prior to your print request date, please contact us in order to have your file replaced. If you submitted your 3D file and you decide you no longer need the print, just send an email to librarytechtrainer@sjsu.edu or call (408-808-2031) to let us know you wish to cancel your print request.
Help! I have a question that isn’t in the FAQ!
We strive to help all our students, faculty, and staff. For additional questions, you may send an email to librarytechtrainer@sjsu.edu, call us (408-808-2031), or simply stop in and say hello – you are always welcome here! We are located in the Dr. Martin Luther King, Jr. Library on the lower level, and we're open between 9:00 a.m. and 5:00 p.m.
*You may email us at librarytechtrainer@sjsu.edu or contact us at 408-808-2435 for additional information about printer filaments compatible files, and other technical questions.