SJSU Research Guides: BUS5 147: Service Operations Management: Articles &amp; Databases

Commonly Used Business Databases to Find Journal Articles

ABI/INFORM This link opens in a new window
The ABI/INFORM Collection is comprised of ABI/INFORM Global, ABI/INFORM Trade & Industry, and ABI/INFORM Dateline. The collection features thousands of full-text journals, dissertations, working papers, key business and economics periodicals such as The Economist and Sloan Management Review, country-and industry-focused reports, and major news sources like the Wall Street Journal. Its international coverage gives researchers a complete picture of companies and business trends around the world. Also provides valuable historical perspective, with journals and other material dating back to the early 1900s.
Business Source Complete This link opens in a new window
This database contains monographs, major reference works, book digests, conference proceedings, case studies, investment research reports, industry reports, market research reports, country reports, company profiles, SWOT analyses, detailed author profiles and more. Indexing and abstracts for scholarly business journals back as far as 1886 are included.
Emerald Insight This link opens in a new window
Developed for Business Schools and Management Departments, Emerald Insight is a collection of peer-reviewed management journals -- 100+ full text journals or 75,000+ full text management articles and reviews from the top 300 management journals.
Gale Business Insights This link opens in a new window
Thousands of global company, country and business topic overviews featuring detailed information as well as interactive rankings and statistics, with quick links to associated content. Global Histories, SWOT Reports, Thomson Reuters Company Financials and Investment Reports, Market Share Reports, and Industry Research Essays. Full-text articles from academic journals, business periodicals, newswires and other media outlets,,200 business executive video interviews and lessons for deeper insight into issues and decision-making.
Thousands of interactive LiveCharts for economic and business indicators that let researchers generate their own analyses and custom charts for reports and presentations.
Gale OneFile Business This link opens in a new window
Provides full-text coverage of all business disciplines including accounting, economics, finance, marketing, management, and strategy, as well as business theory and practice. Users will understand the activities of companies and industries worldwide through nearly 4,000 leading business and trade publications, updated daily. Complementing these titles is a selection of international, U.S., and regional news publications,
Gale OneFile Entrepreneurship This link opens in a new window
Ideal for business schools and entrepreneurs, Gale OneFile: Entrepreneurship is updated daily and provides insights, tips, strategies, and success stories as well as subject-appropriate full-text periodicals.
ScienceDirect This link opens in a new window
Good coverage on technology-related business and applied science journals.

If you have a favorite journal, magazine, or newspaper and would like to know if it is available online through the library, go to the Journal Index to find out. You can search by title or subject.

Journals related to Service Operations Management

The following journals publish on topics related to service operations management. You may wish to browse them for ideas for your project, or to keep current on your field.

Industrial and Corporate Change
Peer-reviewed. From the publisher: "Industrial and Corporate Change is committed to presenting and interpreting corporate organization and change, innovation, industrial structures and dynamics, drawing from a variety of disciplines, including economics, management, history, political science, and sociology."
Industry Week
IndustryWeek is an American monthly trade publication founded in 1882.
Journal of supply chain and operations management
Peer-reviewed. Covers applied and theoretical research in supply chain and operations management.
Alphanumeric : the journal of operations research, statistics, econometrics and management information systems
Peer-reviewed. Covers all aspects of business administration and related areas.
Operational Research Society Journal
Peer-reviewed. Designed for practitioners, researchers, consumers, teachers and students of operational research.
Management Science
Peer-reviewed. Contains articles that address management issues with tools from foundational fields such as computer science, economics, mathematics, operations research, political science, psychology, sociology, and statistics, as well as cross-functional, multidisciplinary research that reflects the diversity of the management science professions.
Manufacturing and Service Operations Management (INFORMS journal)
Peer-reviewed. Seeks to publish manuscripts that are of interest and importance to academic and industry researchers in OM and practitioners working at the interface of OM research and implementation.
Operations Management
Peer-reviewed. Contains technical articles related to operations management, materials management, inventory control, production and logistics.
Operations Research
Peer-reviewed. Articles address operations research in computing and decision technology; decision analysis; environment, energy, and natural resources; financial engineering; manufacturing, service, and supply chain operations; optimization; policy modeling and public sector operations research; simulation; stochastic models; telecommunications and networking; and transportation.
Tourism Management
Peer-reviewed. Features original research in tourism, analysis of trends, and information on the planning and management of all aspects of travel and tourism.