SJSU Research Guides: BUS5 147: Service Operations Management: Case Studies

Databases from the University Library for Case Studies

ABI/INFORM This link opens in a new window
Enter your search term in the main search box. Scroll down below the search box to find Document Type. Choose "Business Case."
Business Source Complete This link opens in a new window
Enter your search term in the main search box. Scroll down below the search box to find Document Type. Choose "Case Study."
ScienceDirect This link opens in a new window
Enter your search term in the search box marked "Keywords" and click the magnifying glass icon. To the left of your article results, look for the "Article type" heading and choose "Case reports."
Emerald Insight This link opens in a new window
Developed for Business Schools and Management Departments, Emerald Insight is a collection of peer-reviewed management journals -- 100+ full text journals or 75,000+ full text management articles and reviews from the top 300 management journals.

Business publisher Cengage has provided an overview of how to analyze a case study.

Cengage Case Studies: Overview
What is case study analysis?
A case study presents an account of what happened to a business or industry over a number of years. It chronicles the events that managers had to deal with, such as changes in the competitive environment, and charts the managers' response, which usually involved changing the business- or corporate-level strategy.