Farkas, M. G. (2013). Building and Sustaining a Culture of Assessment: Best Practices for Change Leadership. Library Faculty Publications and Presentations. Paper 78. http://pdxscholar.library.pdx.edu/ulib_fac/78
In this article, Farkas makes a case for using John Kotter's multi-step process for organizational change to create a culture of assessment in the library.
Banta, T.W. & Blaich, C. (2011). Closing the Assessment Loop. Change: The Magazine of Higher Learning, Jan-Feb 2011, 22-27.
This article describes why closing the assessment loop can be difficult and identifies strategies for overcoming common challenges in this process.