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Citing and Writing Help

Information on writing, citing, searching, evaluating sources, scholarly vs. popular articles, and avoiding plagiarism.

RefWorks Announcement

SJSU Library will be transitioning away from the RefWorks citation tool effective January 1, 2023.  

The library is here to support your adoption of either Zotero or Paperpile, both powerful and flexible platforms.  Learn more about this transition, explore Zotero and Paperpile, and obtain assistance in migrating your citation database by exploring the left-hand menu in this guide. 

Have more questions or concerns? Email

ProQuest RefWorks

RefWorks Logo

Available to SJSU students, staff and faculty, RefWorks can help you manage your book and article citations and automates the creation of References and Works Cited pages in the citation style of your choice — APA, MLA, Chicago, and more.

Alumni Access to RefWorks

After you graduate from San Jose State, you will still be able to access your RefWorks account! 

To change your role in RefWorks from student to alumni, simply log in to your RefWorks account, click on your name in the top right corner of the screen, select Settings, and then change your role to Alumni.  

You will also need to change your e-mail address.  

RefWorks Settings

Migrating to ProQuest RefWorks

In Summer 2018 the SJSU Library migrated to a new version of RefWorks. The following information is about transferring your old RefWorks account to the new one.

1.  How do I migrate to the new RefWorks?

Log in into your existing RefWorks account.  You will see a link to move to the new RefWorks.  Click on it and follow the prompts. 

 Migrating to new RefWorks

2.  Can I use my existing RefWorks login details?

No, you will use an SJSU email address and password in the new RefWorks.  

3.  Do I have to migrate?

We encourage and recommend that you migrate and take advantage of new features and functionality.   Some of you are aware that when using the legacy RefWorks in OneSearch, the import will not work.  This problem goes away when you switch to the new RefWorks!   

4.  How do I migrate my citations from the old to the new RefWorks?

It takes just a couple of clicks! Look for the plus sign at the top of the new RefWorks home page:

Graphic of plus sign. Gives import from RefWorks option.

For additional information on migrating citations, see the Importing References section.

5.  What is the URL for the new RefWorks?

6.  Is a group code still required for Google Scholar in the new RefWorks?


7.  What about the RefWorks link in OneSearch and the A-Z List of Databases?

When you click on a RefWorks link to export, you will see this image.  Once you've switched to the new RefWorks, feel free to turn off that notification.  You will also see the Find It @SJSU button in the new RefWorks when you import something as well.  

Choose which version of RefWorks

8.  Are there training materials?

When you register with the new RefWorks, you will receive a welcome email with some quick help instructions.  Here are some more help links.

Trusted Site
In some cases when accessing RefWorks for the first time, you'll see the message "The site's security certificate is not trusted."  Simply click OK or Proceed Anyway to continue. You can also add RefWorks as a trusted site.

Pop-Up Blockers
Pop-up blockers may block the RefWorks log-in page. Turn off your blocker or add RefWorks as a trusted site.

Group Code (Old RefWorks)
For the RefWorks group code, go to Get Library Passwords.

Other Problems
These are the most common access problems. If you encounter others, call Student Computing Services in the library at 408-808-2470 for help.

Write-N-Cite Compatibility (Old RefWorks)
Write-N-Cite is a utility offered by RefWorks that allows you to cite references in a manuscript with the click of a button. Follow the Write-N-Cite Troubleshooting link below to learn if it is compatible with your computer.