Skip to main content

3D Printing

FAQs

How does 3D printing work?

Check out this article written by Drew Prindle!

Do I need special software to do use the 3D printers?

For us to open up your CAD on our printer software you will need to submit an .STL file extension.  

How do I know if I have prepared my model correctly for printing?

The Student Technology Training Center staff will check all submitted parts for errors before we send them to print.

Note: We are happy to correct minor flaws, however, we cannot fix parts with large structural issues. 

Do I need an appointment to 3D print?

Yes, you must schedule an appointment. For instructions on how to make an appointment checkout our homepage. 

What happens after I submit my file(s)?

Once we receive your email with your 3D print request one of our consultants will look at your file and fix any small issues with your model. If there is a more serious issue with a model, we will contact you about the problem. Once your file is ready to print you will receive an email confirmation with an approximate time and date for pickup.

Who can use the printers?

Only SJSU students, staff, and faculty members.

I submitted my part but now I made changes to it. Is it too late to change my model?

If you made changes to your print request prior to your print request date, please contact STTC in order to have your file replaced. If you submitted your 3D file and you decide you no longer need the print, just send an email to librarytechtrainer@sjsu.edu or call (408-808-2031) to let us know you wish to cancel your print request.

Help! I have a question that isn’t in the FAQ! 

We strive to help all our students, faculty, and staff.  For additional questions, you may send an email to librarytechtrainer@sjsu.edu, call us (408-808-2031), or simply stop in and say hello – you are always welcome here!  We are located in the Dr. Martin Luther King Jr. Library on the lower level, and we're open between the hours of 9:00 a.m. and 4:00 p.m.